Privacy Policy

Yatian Trading Co., Limited (Yatio) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect:

• Personal Information: Name, email address, shipping address, phone number, payment information, and account credentials.

• Transactional Information: Order history, purchase details, and customer support communications.

• Technical Information: IP address, browser type, device identifiers, cookies, and usage data.

How We Use Your Information:

• To process and fulfill your orders

• To communicate with you about orders, updates, and promotions (you may opt out at any time)

• To improve our platform, products, and services

• To detect and prevent fraud, security incidents, and prohibited activities

• To comply with legal obligations (e.g., KYC, AML requirements)

Information Sharing:

• We do not sell your personal information to third parties.

• We may share information with:

  • Service providers: Payment processors, shipping carriers, and IT support (under confidentiality agreements).

  • Legal authorities: When required by law or to protect our rights, property, or safety.

Data Security: We implement industry-standard security measures including SSL encryption, firewalls, and access controls. However, no method of transmission over the internet is 100% secure.

Data Retention: We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., for tax and accounting records).

Your Rights (GDPR / HK PDPO compliant):

• Access, correct, or delete your personal data

• Withdraw consent for marketing communications

• Restrict or object to certain data processing

• Data portability (where applicable)

To exercise these rights, please contact us at privacy@yatio.com.

Cookies: Yatio uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You may disable cookies in your browser settings, but some platform features may not function properly.

Children’s Privacy: Yatio does not knowingly collect personal information from children under 13 (or under the age of digital consent in your jurisdiction).

Changes to This Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us: For privacy-related questions or requests, email us at privacy@yatio.com or write to:

Yatian Trading Co., Limited
Attention: Privacy Officer
Hong Kong SAR, China